← THE BIG FLAT

Terms of service

Draft for review. This document must be reviewed by a qualified lawyer before public launch.

The service

THE BIG FLAT is an online social game. Access is free; optional purchases unlock cosmetic content.

Virtual items and currencies

Apartments, furniture, FlatCoins and Diamonds are a limited licence to use virtual content inside the game. They are not property, have no monetary value, cannot be redeemed for cash and are not an investment. Property “values” shown in the game are fictional. We may rebalance the in-game economy.

Purchases

Payments are processed by Stripe. Subscriptions renew monthly until cancelled. Benefits are granted once payment is confirmed. Statutory consumer rights (including any right to cancel) apply as required by law.

Accounts

You must be 13 or older. Keep your password private. We may suspend accounts that break the community rules.

Content

You keep ownership of text you write, and grant us a licence to display it in the game. Don’t post anything you don’t have the right to share.

Liability

The game is provided as is. To the extent permitted by law we are not liable for loss of virtual items or indirect losses.